Organisational Regulations of the Medical Entity Aurora Medical Sp. z o.o.

§ 1 General provisions

1. These organisational regulations of the medical entity ("Regulations") are established for the medical entity Aurora Medical Spółka z ograniczoną odpowiedzialnością, entered on 29 August 2024 into the Register of Entrepreneurs of the National Court Register at the District Court for the Capital City of Warsaw, XIV Commercial Division of the National Court Register, under number KRS 0001124170, NIP 5223309375, REGON 52950141600000 ("Entity"), operating the local unit "Przychodnia Aurora Medical" (REGON: 52950141600011, ul. Marcina Kasprzaka 7 lok. U8, 01-211 Warszawa – "Clinic").

1. The Entity is a medical entity operating on the basis of applicable law, in particular the Act of 15 April 2011 on medical activity (Dz.U. 2011 Nr 112, poz. 654, consolidated text Dz.U. z 2023 r. poz. 991 – "Act").

§ 2 The Regulations

1. The Regulations constitute the basic document organising the rules of the Entity's operation in the scope of providing healthcare services.

1. The provisions of the Regulations apply to all persons cooperating with the Entity, regardless of the form of employment, and to all patients of the Entity and of the Cooperating Entities.

1. The Regulations define, in particular:

1. the goals and tasks of the Entity;

1. the organisational structure of the Entity;

1. the organisation and tasks of the Entity's organisational units and the conditions for cooperation between those units;

1. the type of medical activity and the scope of healthcare services provided within the Entity;

1. the process of providing healthcare services and the place of providing services;

1. the keeping of records within the Entity;

1. the rules of cooperation with the Entity's personnel and with the Cooperating Entities.

1. The Regulations are made available by the Entity at the place where healthcare services are provided and on the Entity's website.

§ 3 Place and time of providing healthcare services

1. The registered office of the Entity is Warsaw.

1. The place of providing healthcare services within the Entity is Warsaw.

1. In justified cases, healthcare services may also be provided at other locations.

1. Healthcare services may also be provided via teleinformation systems or communication systems, using technologies enabling remote communication ("Teleconsultations"). The place of providing healthcare services via teleinformation systems or communication systems is the location of the persons performing a medical profession who provide those services.

1. Healthcare services are provided on the days and during the hours of operation of the Entity, which are determined and communicated on the basis of separate documents.

§ 4 Purpose and scope of the healthcare services provided

1. The primary purpose of the Entity's activity is the provision of healthcare services in the field of specialist healthcare in gynaecology and obstetrics, which serve the preservation, rescue, restoration and improvement of health, and the conduct of health prophylaxis by persons authorised to do so under applicable law, with particular regard to compliance with patient rights and the use of appropriate diagnostic and therapeutic methods in accordance with applicable standards.

1. Outpatient healthcare services will be provided within the Entity's activity.

1. The outpatient healthcare services provided by the Entity cover services in the field of gynaecology and obstetrics, in particular including:

• Preventive examinations;

• Treatment of gynaecological diseases;

• Treatment of menopausal symptoms;

• Insertion and removal of intrauterine devices;

• Diagnosis and treatment of infectious gynaecological diseases;

• Diagnosis of diseases of the vulva and cervix by colposcopy;

• Biopsy of the endometrium and cervix;

• Treatment of menstrual cycle disorders;

• Contraception counselling;

• Pregnancy planning;

• Ovulation stimulation under folliculometry monitoring;

• Performing pelvic ultrasound examinations;

1. Other activities aimed at promoting a healthy lifestyle may also be carried out within the Entity. Such activities do not constitute healthcare services within the meaning of the Act.

§ 5 Rules for providing healthcare services

1. Healthcare services within the Entity's activity are provided exclusively by persons performing medical professions and meeting the qualification requirements set out in separate regulations.

1. Healthcare services are provided for a fee, at prices resulting from the price list of healthcare services, which constitutes an appendix to the Regulations and an integral part thereof. The Entity does not provide healthcare services reimbursed by the National Health Fund.

1. For healthcare services provided, the Entity issues an invoice which, at the patient's request, itemises the medical procedures performed.

1. Payment for healthcare services provided is made in cash at the Clinic or by bank transfer to the Entity's bank account.

1. Healthcare services are provided at a time agreed with the patient.

§ 6 Rules of cooperation with other medical entities

1. The Entity may cooperate, in the scope of services provided to patients, with other entities carrying out medical activity that possess adequate competences ("Cooperating Entities"), on the basis of a cooperation agreement concluded for this purpose.

1. In particular, the Entity may make available to the Cooperating Entities premises, equipment and infrastructure, and may provide services necessary for providing healthcare services within the scope defined in § 4(3) above.

1. The Cooperating Entities provide healthcare services in their own name, acting at their own risk.

1. Cooperation is conducted with respect for generally applicable law and with respect for patient rights.

§ 7 Medical records

1. The Entity keeps and makes available medical records concerning persons using healthcare services in accordance with applicable law, ensuring the protection of personal data contained in the records.

1. Medical records of patients are made available to persons authorised under separate regulations on the basis of a decision of the Head of the Clinic, with confidentiality and personal data protection maintained.

1. The controller of the personal data of patients and other persons whose data is processed is the Entity. Detailed information on the processing of personal data is contained in the Personal Data Protection Policy, which constitutes an appendix to the Regulations and an integral part thereof, available at the Company's facilities and published on the Entity's website.

1. The Entity does not charge a fee for issuing medical records on the patient's first request. Repeated access to medical records by preparing extracts, copies, duplicates, printouts, or on an electronic data carrier is subject to relevant fees. The amount of the fees is set out in the price list of administrative services, which constitutes an appendix to the Regulations and an integral part thereof.

1. Records are made available in the following modes:

1. for inspection at the place where healthcare services are provided;

1. in the form of copies, extracts, duplicates, printouts;

1. via means of electronic communication;

1. on an electronic data carrier.

1. Where special circumstances so warrant, in particular the considerable volume of the medical records, the Entity may limit the possibility of making them available to the modes referred to in § 7(4)(1), (3) and (4) above.

§ 8 Organisational structure of the Entity

1. Within the Entity, functional units are distinguished to serve the implementation of specific goals, in particular the provision of healthcare services in the scope of individual medical specialisations.

1. The individual functional units of the Entity, and the persons performing work or providing services within these units, are obliged to cooperate to ensure the efficient, effective and lawful functioning of the medical entity in terms of both diagnostic-therapeutic and administrative-economic aspects.

1. The following functional units are distinguished:

1. Gynaecology and obstetrics outpatient clinic;

1. Ultrasound laboratory.

1. The Cooperating Entities are subordinated to the functional units according to the scope of healthcare services provided.

1. The activity of each functional unit is directed by the management board of the Entity, which is the head of the medical entity within the meaning of Article 2(2)(1) of the Act ("Head").

1. The Head creates, merges, reorganises and liquidates the Entity's functional units.

1. In particular, depending on needs, the Head may create departments, sections, laboratories and independent work stations, simultaneously determining their position and manner of subordination within the statutory organisational structure.

1. For advisory purposes in the scope of general supervision over the quality and safety of healthcare services provided within the Entity, a Medical Director is appointed ("Medical Director"), being a physician holding the right to practise the medical profession in the territory of the Republic of Poland and a valid entry in the Central Register of Physicians of the Supreme Medical Chamber. The scope of the Medical Director's duties and competences is set out in an agreement.

§ 9 Secretariat

1. The Entity's work is supported administratively by the Secretariat.

1. The tasks of the Secretariat staff include:

organising and supervising the correctness of patient service at the Clinic;

1. providing patients with competent and comprehensive information on the days and hours of work of doctors and other functional units, as well as on the regulations applicable to the Entity's activity;

1. registering patients through personal, telephone or third-party applications;

1. ensuring safe and hygienic working conditions;

1. ensuring the proper use and technical condition of equipment located in the premises where healthcare services are provided;

1. ensuring the correct and timely settlement of services provided, and the collection of payments for healthcare services provided by the Entity;

1. performing other tasks assigned by the Head, the Medical Director or persons authorised by them for this purpose;

1. telephone contact with patients, scheduling patient appointments, completing the formalities related to registering patients, and informing them about the scope and rules of providing healthcare services.

• Final provisions

• In matters not regulated by the Regulations, the provisions of generally applicable law shall apply;

• The following appendices constitute an integral part of the Regulations:

• Information on patient rights;

• Procedures for preventing infections and infectious diseases;

• Procedures for securing records and their processing systems;

• Personal Data Protection Policy;

• Price list of healthcare services;

• Price list of administrative services.

• The Regulations in this wording enter into force on

• 19 November 2024.

• Any amendments to the Regulations require written form and approval in accordance with the representation rules resulting from the entry in the Register of Entrepreneurs of the National Court Register. Amendments to the Regulations shall be published and communicated at the Clinic promptly after their approval.

§ 10 § 11 Complaints and rescheduling of appointments

1. Complaint procedure:

• The patient has the right to file a complaint regarding the medical services provided.

• The complaint should be made in writing and submitted in one of the following ways:

• In person at the clinic's reception.

• By e-mail to: biuro@aurora-medical.pl.

• By post to the clinic's address: ul. Marcina Kasprzaka 7 lok. U8, 01-211 Warszawa.

• The complaint should contain:

• The patient's first and last name and contact details.

• A detailed description of the situation that is the subject of the complaint.

• The patient's expectations in connection with the complaint (e.g. reimbursement of costs, an additional service, etc.).

• Complaints are considered within 14 working days of the date of their receipt. The outcome of the consideration will be communicated to the patient in writing or in another agreed form.

1. Rescheduling of paid appointments:

• The patient has the right to reschedule a paid appointment once free of charge.

• A further rescheduling of the same appointment results in the loss of the fee paid for that appointment.